Our
Story
Established in 2000, The Massage Clinic began with a simple vision — to provide high-quality, personalised bodywork that truly makes a difference.
What started as a small, locally trusted practice has grown into a well-respected clinic in the heart of Taupo, supporting both the local community and visiting clients for over two decades. Along the way, a team of skilled, caring therapists has been built, all sharing a commitment to hands-on healing and genuine client care.
With extensive experience across sports massage, remedial therapy, Bowen therapy and Reiki, a wide range of clients have been supported — from those seeking everyday relief to athletes competing in major events such as Ironman and the Cycle Challenge.
Today, The Massage Clinic continues to evolve while staying true to its roots: delivering effective, tailored treatments in a calm, welcoming environment. Every session is guided by experience, intuition, and a deep understanding that no two bodies — or clients — are the same.
More than 20 years on, our focus remains the same — helping people move better, feel better, and live well through quality therapeutic care.
Our therapists are at the heart of what we do
Each member of the team is chosen not only for their qualifications and experience, but for their ability to connect, listen, and deliver treatments with care and intention. With a shared passion for helping people feel and move better, our therapists take a personalised approach to every session — ensuring no two treatments are ever the same.
Whether you’re visiting for targeted bodywork, recovery, or relaxation, you can feel confident knowing you’re in experienced hands.
Paulette Donaldson
As the founder, Paulette brings years of experience as a specialised Bowen and Reiki therapist, having supported numerous athletes at sporting events in Taupo.
Her strong remedial knowledge, combined with a calm and nurturing approach, ensures every client receives the personalised care they deserve.
Michelle Oxley
Michelle is a respected long
standing member of the massage clinic. She has done comprehensive training in upper and lower body remedial techniques and is committed to delivering high-quality massages.
Her extensive training in the upper and lower limbs can help with a multitude of injuries and muscular imbalances.
Siriwan Nilachan
With over ten years of experience, Siriwan is a master in Thai oil and Thai reflexology, seamlessly blending these techniques with exceptional Swedish methods.
Whether you're seeking relaxation or therapeutic relief her unique skill set guarantees a personalized treatment that caters to your needs.
Shiyana Leaf
Shyiana is a proud graduate of Sports Massage from Toi Ohomai, combining her education with her personal style to offer exceptional remedial massages.
With training in a diverse range treatment plans, she tailors each session to meet her clients needs.
Leithe Waite
Leithe brings over 22 years of experience as a spa therapist, combining her expertise with her background as a registered nurse.
Her deep understanding of the mechanics of the body allows her to offer a diverse range of treatments, from relaxation and sports therapies as well as therapeutic firm.
Bailey Johnstone
Bailey has had extensive training in remedial, sports, and deep tissue massage, she provides targeted treatments to relieve pain, improve movement, and support recovery. Coming from a farming background, she understands the physical demands of hard work and specialises in helping farmers, athletes, tradespeople, and anyone experiencing muscle tension or injury. Every treatment is tailored to your individual needs, helping you move better, feel stronger, and perform at your best.
Our Values
Our values guide everything we do, shaping the way we care for each client and the standard of service we provide. They reflect our commitment to personalised treatment, professional expertise, and genuine wellbeing.
Personalised Care
No two clients are the same. We take the time to understand your body, your lifestyle, and your goals to tailor every treatment specifically to you.
Genuine Connection
We believe great treatment starts with trust. Our approach is warm, respectful, and centred around making you feel comfortable and supported.
Experience & Expertise
With decades of combined experience, our team brings a depth of knowledge across a range of therapeutic techniques, ensuring you receive effective, professional care every time.
Holistic Wellbeing
We look beyond symptoms, supporting the body as a whole through therapies that promote long-term health, balance, and recovery.
Results-Driven Treatments
We focus on outcomes — whether that’s pain relief, recovery, relaxation, or improved movement. Your results matter to us.
Consistency & Quality
From your first visit to your ongoing care, we are committed to delivering a consistently high standard of treatment in a calm, professional environmen
